The concept of the turnkey business is extremely simple but it is often shrouded in misinformation or poor description. The definition of a turnkey business is a business that is fully functional and operational at the time of purchase. The name comes from the idea of buying a business and turning the key to open the door and begin operating.
Customer service is a huge aspect of any business. There is a trend today to automate everything using websites and mobile applications. While these features are a great convenience, they do not replace good customer service. One of the major drivers of my business has been my concentration on customer service. I always try to answer emails as fast as possible and to deal with issues quickly. If you don’t do these things, you will lose business. I recently dealt with a company during my move to Hawaii which highlighted the importance of customer service.
There is a lot to be said for customer service and word of mouth.
By nature, I am an apartment dweller. I have never had any real desire to buy a home and as a result I have rented many different apartments over the years. About five years ago, I moved into a small town, Prescott AZ.
Don’t spin your wheels, avoid these e-commerce issues.
There is a tendency in people to get locked or fixated on ideas. This can be a good thing when it comes to a business because it guarantees follow through and effort to bring the concept to life. However, this same characteristic can become a source of frustration and failure if it is not given enough practical thought.
Recently I closed my Fiverr account after endless problems that ended with me filing a chargeback. I would like to preface this post by stating that I am one of the those people that never asks for refunds and in my entire life have only put in one chargeback. So for me to put in a chargeback- you know there is a problem.